Shiamak Davar’s Institute for Performing Arts Private Limited (“SDIPA”)
Shiamak Davar’s Institute for Performing Arts Private Limited (“SDIPA”, “we”, “us”) respects your privacy. This policy explains what personal data we collect through this website and our dance programmes in India, why we collect it, and the choices and rights you have under India’s Digital Personal Data Protection Act, 2023 (“DPDP Act”) and the Information Technology Act, 2000. If you have any questions, email mumbai@shiamak.com.
Who is responsible for your data
SDIPA is the Data Fiduciary for personal data collected through this website and for our classes, programmes and events in India. SHIAMAK entities in Canada, the USA and the UK have their own privacy policies, which you can read by choosing a location at the top of this page.
Information we collect
- Information you give us: your name, phone number, email address, city and message when you call, email or send us an enquiry; and, when you enrol or apply for a programme, the student’s name, date of birth or age, and parent or guardian details.
- Registration and payment information: class registration and payment for India take place on shiamakindiaonline.com. OYP and JOY audition applications are made on this website, and the audition fee is paid through Razorpay. We keep the application details and the Razorpay payment reference; payments are handled by the payment processor and we do not receive or store your card, UPI or bank details.
- Usage information: only if you accept analytics cookies, information about how you use this website, as described in “Cookies and analytics” below.
How we use your information
- To respond to your enquiries and help you choose a class or programme.
- To enrol students, manage batches, attendance, auditions, performances and certificates.
- To send service messages about your classes, schedules, payments and events.
- To send news about our programmes, only where you have agreed. You can opt out at any time by emailing us.
- To understand and improve how our website is used, only where you have accepted analytics cookies.
- To meet our legal and regulatory obligations and to protect our rights.
Consent
We process your personal data with your consent, or for legitimate uses permitted by the DPDP Act, such as when you voluntarily provide information for a specific purpose. You may withdraw your consent at any time by emailing us. Withdrawing consent does not affect processing carried out before you withdrew it, but it may mean we can no longer provide some services, such as class enrolment.
Children
Many of our students are under 18. We collect and process a child’s personal data only with the verifiable consent of a parent or lawful guardian, and only for running our classes, programmes and events. We do not use children’s data for targeted advertising or for tracking or behavioural monitoring.
How we share your information
We do not sell or rent your personal data. We share it only:
- with service providers who help us run our website and programmes, such as website hosting and storage, email and messaging, registration and payment services, and analytics (only with your consent). They may use the data only to provide their services to us;
- with other SHIAMAK entities, where you take part in a class, show or event they organise; and
- with government authorities, courts or law enforcement where required by law.
Where your data is stored
Your data is stored on servers operated by our service providers, which may be located in India or in other countries. Where data is processed outside India, we do so only as permitted under the DPDP Act and any restrictions notified by the Government of India.
How long we keep your data
We keep personal data only for as long as it is needed for the purpose it was collected for, including while you or your child are enrolled with us, and afterwards for as long as required to meet legal, tax or accounting obligations or to resolve disputes. We then delete or anonymise it.
How we protect your data
We use reasonable security practices and procedures, including technical, administrative and physical safeguards, to protect personal data from unauthorised access, use, alteration or disclosure. No transmission over the internet is completely secure, however, and we cannot guarantee the security of information sent to us online.
Your rights
Under the DPDP Act, you have the right to:
- ask for a summary of the personal data we hold about you and how we have processed it;
- ask us to correct, complete or update inaccurate or incomplete data;
- ask us to erase data that is no longer needed for the purpose it was collected for, unless we are required by law to keep it;
- withdraw your consent at any time;
- nominate another person to exercise your rights in the event of your death or incapacity; and
- have your grievances addressed by us.
To exercise any of these rights, email mumbai@shiamak.com. We may need to verify your identity before acting on your request.
Grievance Officer
If you have a concern or complaint about how we handle your personal data, contact our Grievance Officer at mumbai@shiamak.com or 022 6154 3000. We will respond within the time required by applicable law. If you are not satisfied with our response, you may complain to the Data Protection Board of India.
Changes to this policy
We may update this policy from time to time. The latest version will always be on this page, with the date it was last updated.
Cookies and analytics
SDIPA uses two analytics tools to understand how visitors use this website so that we can improve it. Both are switched off until you choose “Accept” on the cookie banner. If you choose “Decline”, neither tool loads. You can change your choice at any time using the “Cookie settings” link at the bottom of every page.
Google Analytics
Google Analytics 4 is provided by Google LLC. When you accept, it sets cookies (such as _ga) and records the pages you visit, how long you stay, the page or link that brought you to the website, your browser and device type, and an approximate location derived from your IP address. Google Analytics does not give us your name, email address or phone number.
Google’s privacy policy: https://policies.google.com/privacy. You can also stop Google Analytics on every website with Google’s browser add-on: https://tools.google.com/dlpage/gaoptout
Microsoft Clarity
Microsoft Clarity is provided by Microsoft Corporation. When you accept, it sets cookies (such as _clck and _clsk) and records how you use our pages, including clicks, scrolling and mouse movement, to produce heatmaps and session replays that help us find pages that are hard to use. Text typed into form fields is masked by default.
Microsoft’s privacy statement: https://privacy.microsoft.com/privacystatement
Your choice
We remember your cookie choice in your browser’s local storage so that we do not ask again on every visit. This stored choice contains no personal information. Clearing your browser data removes it, and the banner will appear again.
Other websites
Some buttons on this website take you to other services, for example to register for classes or send an enquiry (such as shiamakindiaonline.com, Mindbody, Class4Kids and Google Forms). Those services set their own cookies and are covered by their own privacy policies.
Questions about cookies or analytics can be sent to mumbai@shiamak.com.
See also our Terms & Conditions.